After-Sales Support

WLS understands that our customer relationship doesn't end with a sale. Our team's diverse business experiences have taught us that supporting our products and solutions after purchase are more important than the initial sale.

WLS provides a range of services and products for ongoing support, including:

Our certified field service technicians will help you with your plant and provide recommendations for equipment performance improvements, possible innovations, and future modifications that may be required due to regulation changes. Our services include:

• Help with start-up and commissioning of plants
• Maintenance and operation services
• Maintenance and operator training
• Installation, supervision, and project management
• Remote monitoring, including with our IoT Connect software
• Field service inspections
• Technical support
• Process optimization
• Plant upgrading

We provide high quality spare parts for our equipment and products. Buying your spare parts from us will provide the following benefits:

• Full warranty
• High-quality parts for reduced downtime and maintenance requirements
• The right fit and performance with original equipment
• The opportunity to upgrade equipment with the latest innovations
• Extending the life of the equipment and maintaining equipment value

Our high-quality consumables are from reputable companies and will help you get the most of your plant and equipment. Please contact our local office to enquire about our consumables in your area, and to receive quotes. Our spares and consumables include the following:

• Automatic valves
• Cartridge filters
• Membranes
• Filter media
• Resins
• Specialty chemicals
• Activated carbon for drinking water, industrial processes, and removal of trihalomethanes